Modern Slavery Statement — Commercial Waste Heston

Our Purpose and Scope

Commercial Waste Heston affirms a zero-tolerance policy toward modern slavery, human trafficking and forced labour across all operations. This modern slavery and human trafficking statement applies to the full range of our commercial waste services in Heston and to our supply chain relationships. We recognise that preventing exploitation requires continual diligence, training and active engagement with suppliers and contractors.

Policy Commitments and Principles

We set out a clear policy: any form of slavery or involuntary labour is unacceptable. Our procurement teams and operational managers apply a strict code of conduct for partners providing commercial waste management in Heston and surrounding areas. Key elements of our approach include:

• Due diligence: risk assessments for suppliers and contractors;
• Supplier audits: on-site and remote checks to verify worker treatment and documentation;
• Training: mandatory awareness sessions for staff handling procurement and operations;
• Remediation: clear procedures to address suspected breaches and protect affected individuals.

We maintain records of risk appraisals and corrective actions, and we require that all contracted providers of Heston commercial waste services accept our standards as contractual obligations. Our pledge is to make these expectations clear and enforceable at all tiers of the supply chain.

Supplier audits form a core part of our control framework. Audits combine document reviews, interviews and observational checks focused on working hours, wage records, recruitment practices and the right-to-work verification processes. For higher-risk suppliers, we conduct unannounced inspections and engage third-party auditors where necessary to ensure impartial assessments. This applies to anyone supplying labour, equipment, vehicle maintenance or processing services to our waste collection and treatment operations.

Reporting channels are available for employees, contractors and external stakeholders to raise concerns anonymously or directly. We operate multiple secure avenues to report suspected exploitation, including internal whistleblowing processes and an internal ethics hotline. Reports are treated seriously, investigated promptly and handled with confidentiality. Retaliation against reporters is strictly prohibited and will result in disciplinary action.

Annual review and continuous improvement underpin our strategy. Each year we publish a consolidated review of our anti-slavery measures, audit outcomes and corrective actions specific to commercial waste in Heston. The annual review examines:

• Effectiveness of supplier audits and monitoring activities;
• Training completion rates and content updates;
• Incidents reported and remediation outcomes;
• Changes in supply chain risk profiles and mitigation plans.

We use these insights to refine our policies, update contractual clauses and prioritise resources toward areas of greatest risk. Our commitment extends to embedding anti-slavery considerations into tender evaluations and contract renewals for Heston commercial waste providers.

Governance is led by senior management with oversight from our compliance and procurement leads. We require suppliers to certify compliance with our standards, and we reserve the right to suspend or terminate contracts where evidence of modern slavery is found. Where exploitation is identified, we will cooperate with authorities and support victims, consistent with legal and ethical obligations.

We communicate expectations clearly across the business: from front-line collection teams to fleet managers and administrative staff. Staff are encouraged to apply vigilance and to escalate any irregularities in employment practices observed during the provision of waste services. Training materials emphasise signs of modern slavery and the steps to take if concerns arise.

To complement supplier audits, we maintain a programme of supplier engagement that includes capacity building, sharing of best practices and a requirement for corrective action plans where standards fall short. This collaboration supports both compliance and the ethical treatment of workers across the wider waste management ecosystem.

Commercial Waste Heston is resolute in its stance: we will not tolerate modern slavery in any form. Through enforcement of our zero-tolerance policy, robust supplier audits, accessible reporting channels and a rigorous annual review, we aim to reduce risk and protect vulnerable workers while delivering responsible commercial waste solutions in Heston.